Business Physical Security, IT Support and Cloud IT Services for the Shreveport / Bossier Area.

Managed IT Services

At SMBi, we provide a range of technology services that we can tailor to meet your business specific needs. We can help your business by managing all or part of your IT needs, thanks to our expertise and cutting edge resources. Our team of experienced professionals can handle everything from network management and cybersecurity solutions including industry best response times.

Partnering with SMBi allows you to focus on your business. We handle your technology needs to keep your systems safe, fast, and current. This way, you can concentrate on running your business effectively. Let us help you streamline your operations and improve your overall productivity by entrusting your technology to us.

Cyber Security

Our team will work hard to create and use advanced cybersecurity measures to keep your systems and data safe from threats. This means using high-tech tools to find and stop hackers, viruses, fake emails, ransomware, and other online dangers. We will constantly monitor your network for any suspicious activity and take immediate action to eliminate any security breaches.

Our goal is to provide you with a secure and reliable cyber security services. This system will protect your important data and ensure that your business operates smoothly.

Cloud Hosting

At SMBi, we understand the importance of a smooth transition to cloud hosting for your business. Our team of experts has the necessary tools and knowledge to make this process quick and hassle-free for you.

We will assist you in assessing your systems and data. We will then develop a customized migration plan for you. Finally, we will help you smoothly transition to the new system. We aim to reduce disruptions to your work and help you enjoy the benefits of cloud hosting.

Business Phone Systems

Improve communication in your company by using modern phone systems with advanced features. These systems help employees communicate better with each other and customers by streamlining communication processes. By improving internal communication, you can boost productivity and collaboration among team members.

These advanced phone systems improve customer satisfaction by offering smooth and efficient communication. Call routing, voicemail-to-email, and call recording help customers reach the right person quickly. This improves customer service. It also increases customer satisfaction.

Investing in a good business phone system can greatly improve your company’s communication and strengthen customer relationships. Using modern communication technology can help create a more connected and responsive workplace, benefiting both employees and customers.

Backup and Disaster Recovery

In today’s digital age, organizations rely heavily on their data to operate efficiently and effectively. But unexpected events like natural disasters, cyber attacks, or hardware failures can disrupt operations and cause major data loss. Organizations need a solid data recovery and business continuity plan to reduce risks effectively.

A data protection and recovery plan details how to restore lost or damaged data after a disaster occurs. This means saving important data often. It also involves keeping backups safe.

Finally, there should be a clear method to quickly restore data when necessary. By having a data recovery plan in place, organizations can minimize downtime and quickly resume operations after a disaster.

Organizations need a plan for recovering data and a plan for continuing operations during a disaster. Having a business continuity plan helps organizations reduce the impact of disasters and keep their operations running smoothly.